Privacy Policy
1. Introduction
This Privacy Policy explains how AMOR RO EXOTIC and its affiliates (collectively referred to as “AMOR RO EXOTIC,” “we,” “our,” or “us”) collect, use, share, protect, and process your personal data through our website https://amorroexotic.com/ (hereinafter referred to as the “Platform”).
You may be able to browse certain sections of the Platform without registering. Please note that we do not offer any product or service outside India, and your personal data will primarily be stored and processed in India.
By visiting our Platform, providing your information, or availing any product or service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, our Terms of Use, and the applicable product/service terms. You also agree to be governed by the laws of India, including laws applicable to data protection and privacy.
If you do not agree with this Privacy Policy, please do not use or access our Platform.
2. Collection of Information
We collect personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship.
The information we may collect includes, but is not limited to:
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Name, date of birth, address, telephone/mobile number, and email ID.
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Proof of identity or address as may be required.
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Sensitive personal data (collected with your consent) such as bank account, credit/debit card details, payment information, or biometric data (e.g., facial or physiological information) — to enable certain Platform features, as permitted by law.
You may choose not to provide certain information by opting out of specific services or features.
We may also collect and analyse:
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Your behavioural and preference data while using the Platform.
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Transactional information related to your purchases on our Platform or partner platforms.
When personal data is collected directly by a third-party partner, their privacy policies will apply. We are not responsible for the privacy practices or policies of third-party partners, and encourage you to review them before disclosing any information.
⚠️ Security Notice:
AMOR RO EXOTIC never asks for your debit/credit card PIN, net banking password, or mobile banking credentials. If anyone claims to be from AMOR RO EXOTIC and requests such information, do not share it. Report such incidents to the appropriate law enforcement authority immediately.
3. Use of Information
We use your personal data to provide, improve, and manage our services, including:
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Processing and fulfilling your orders.
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Enhancing your customer experience.
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Resolving disputes and troubleshooting issues.
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Informing you about offers, products, services, and updates (online and offline).
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Preventing, detecting, and investigating fraud or illegal activities.
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Conducting marketing research, analysis, and surveys.
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Enforcing our Terms and Conditions.
If we use your data for marketing purposes, you will have the option to opt out. Please note that some services or features may not function properly if you choose to withhold certain permissions.
4. Sharing of Information
We may share your personal data with:
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Our affiliates and group entities, to provide you access to related services or products.
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Third parties such as sellers, business partners, logistics providers, payment gateways, or service partners.
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Government agencies or law enforcement authorities when required by law, or in good faith belief that such disclosure is necessary to:
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Comply with legal obligations.
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Respond to subpoenas or legal processes.
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Enforce our Terms of Use or Privacy Policy.
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Protect the rights, property, or safety of AMOR RO EXOTIC, its users, or the public.
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These entities may market to you as a result of such sharing unless you explicitly opt out.
5. Security Measures
We adopt reasonable security practices and procedures to protect your data from unauthorized access, disclosure, loss, or misuse.
Whenever you access your account information, we adhere to strict security protocols and use secure servers.
However, please note that data transmission over the Internet is not entirely secure. By using our Platform, you acknowledge and accept the inherent risks associated with data transmission online.
You are responsible for maintaining the confidentiality of your account login credentials and ensuring they are not shared with others.
6. Data Deletion and Retention
You may delete your account at any time through your profile settings on the Platform. This will result in the loss of all account-related information.
Alternatively, you may write to us via the contact information below for assistance.
Please note:
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Account deletion may be delayed or refused if there are pending grievances, claims, shipments, or transactions.
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Once deleted, you will lose all access to your account.
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We retain your data only for as long as necessary to fulfil the purpose it was collected or as required by law.
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We may retain certain anonymised data for research, analytics, or fraud prevention.
7. Your Rights
You have the right to:
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Access, correct, or update your personal data directly through the Platform’s account features.
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Request deletion or restriction of data, subject to applicable law and contractual obligations.
8. Consent
By using the Platform or providing your information, you consent to:
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The collection, storage, use, disclosure, and processing of your data as described in this Privacy Policy.
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Communication from AMOR RO EXOTIC (and its partners) via SMS, instant messaging, calls, or email regarding products and services.
If you provide personal data relating to others, you confirm you have the authority to do so and permit us to process such data under this policy.
You may withdraw your consent at any time by writing to our Grievance Officer (contact details below) with the subject line:
“Withdrawal of consent for processing personal data.”
We may verify your request before acting on it. Please note that withdrawal of consent is not retrospective and may impact your ability to use certain services.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We encourage you to review this page periodically. In case of significant changes, we may notify you as required under applicable laws.
10. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact us at:
📩 https://amorroexotic.com/contact
